Bed to Bed transfers: For loved ones with limited mobility capabilities that require a high level of physical assistance by our staff, in order to be mobilized from their bed or room to a wheelchair or stretcher and then transported to their destination.
Door to Door transfers: For Loved Ones that have mobility challenges, however, they can reach the door or curb of their homes by themselves or assisted by a family member, and seat down
on a wheelchair to be transported to the door of a destination. Or might use a scooter or
motorized wheelchair and can reach our accessible vehicle by themselves.
Services are by appointment only. You can schedule your appointment by calling Customer Service at (686) 962-4000 or at our website (www.MasVidaMovilidad.com).
Other destinations within the state of Baja California and to / from major airports in the southern border of California and Arizona (SAN, LAX, IPL, YUM, PHX only) are available upon request and confirmation, by calling Customer Service at (686) 962 -4000.
We will start service at El Dorado & San Felipe ONLY TWO DAYS PER WEEK,
commencing on March 7 , 2017:
Tuesday: Trips to / from Mexicali and El Centro. Leaving El Dorado / San Felipe at 7:00 am and returning 6:00 pm.
Wednesday: Trips within El Dorado and San Felipe from 9:00 am to 7:30 pm.
The operating schedule, destinations and services will be modified as we determine the needs of El Dorado residents.
All transfers include a companion (with no mobility needs or health challenges) and a wheelchair. Also provides your family members the peace of mind of following in real-time the
transfer of your loved ones, through video and GPS.
Special mobilizations (e.g., second floor with no elevator)
Personal Caregiver during your appointment
|El Dorado to:||Door to Door||Bed to Bed|
|El Centro, CA||$150||$177|
Promotional introductory prices, in dollars, taxes included and valid until 30 April, 2017.
For any question, call Customer Service at (686) 962-4000 (English available) Monday through Friday from 9:00 to 17:00 and Saturday 9:00 to 13:00.
You can pay by credit card, debit card, cash and points. You will receive payment instructions
depending on your payment option while checking out by phone or online.
Rewards® account.. Each point equals one dollar. You can use your points in combination
with other payment options..
required to cross the border.
document showing a medical reason for using the lane. This is a Mexican requirement. A card from your doctor indicating “Your next appointment is on <day> at <time>” will suffice. The person accompanying you does not need a medical excuse.
Any service must be contracted, paid and scheduled (booked) at least one day in advanced of the day when service will be delivered. This applies to Online and Phone reservations. You may lose your reservation if payment has not been received by 4:00pm the day before your transfer. Less than this time, must be done by confirmation only, either by phone or online, and it will be treated as first-come- first-served and
based on availability.
Any service must be contracted and paid at least one day in advanced of the day when service will be delivered. This applies to Online and Phone reservations. You may lose your reservation if payment has not been received by 4:00pm the day before your transfer.
Please, make your bookings at least one day in advance, as capacity is limited.
To book just follow three easy steps, either by phone or on-line:
details for scheduling your reservation. You may lose your reservation if payment has not
been received by 4:00 pm (PST) the day before the transfer is scheduled.
If you cannot make your reservation online due to lack of space or after hours, please contact us at (686) 962-4000.
Please contact us via:
Phone: (686) 962-4000 (English available) Monday through Friday from 9:00 to 17:00 hrs and Saturdays from 9:00 to 13:00.
Our Cancellation policy is:
Is the frequent client’s program of Más Vida Movilidad, in which the Frequent Loved One, with each contracted service, earns points that can be redeemed for different benefits. Currently is a free program, but only for limited time.
One of the main benefits is that it accumulates points equivalent to 5% of your purchases at Más Vida Movilidad. Each points equals one US dollar. Points can be redeemed while contracting any of the services at Más Vida Movilidad. You will find the redeemption option and points balance when choosing your payment method at check out, as well as in the promotions that indicate the possibility of using those points.
It also provides access to promotions and discounts exclusively for members of this program. Likewise, to receive information that could be of value to both the Loved One and hers/his family.
For more information, please, Terms and Conditions of Card Mas Vida “https League,,es,you can enter in your browser to https,,es,To do this enter into your browser to https league,,es:// Legal Notices at the “Services” section on the top of this website.
On the top menu of this site, you will find a link to the section Más Vida Rewards, simply click on it and you will be re-directed to that section. Or if you prefer, también puede ingresar en su navegador a https://masvidamovilidad.com/pages/tarjeta-mas- vida/, or call (686) 962 4000.
You can get your free* membership by the following two ways:
• Calling Customer Service at (686) 962-4000.
• Opening a Más Vida Movilidad account on this website. Para ello ingresar en su navegador a la liga https://masvidamovilidad.com/pages/tarjeta-mas- vida then click the button “Request Your Membership” and open a Más Vida Movilidad account. When opening the account, please make sure that it is checked the box that says “I want to receive the Más Vida Membership®”. For limited time, by doing it through our website, you will get a free one-way local transfer with your initial purchase. (*) The free membership is a promotion that may have a limited time.
Points can be redeemed while contracting any of the services at Más Vida Movilidad. You will find the redeemption option and points balance when choosing your payment method at check out, either on-line or by phone., Member Services application program and rewards, call to (686) 962 4000 attention hours 9:00 – 19:00 ,.
Login to your Más Vida Movilidad account, then click on “My Account” icon. There you will find, among other valuable information, your points balance. Also you will find your points balance when choosing your payment method at check out. To access your account, visit our website at http://www.masvidamovilidad.com and go the bottom of the site, click “My Account”, and provide your login information.
Contact one of our Mobility Experts, who can kindly help you find a solution to your mobility requirements.