Every transfer considers:
The availability of a wheelchair for the safety and comfort of the loved one.
Real-time monitoring by video and GPS tracking route.
Space for a companion (with no mobility challenges or needs, nor being a Más Vida staff) for the loved one, declared at the moment of the reservation and confirmed by the dispatcher based on availability.
Más Vida Movilidad reserves its right of sharing the ride of your loved one with other clients with similar route (Except when hiring an individual service).
Exclusive service only for your loved-one and hers/his companions.
Mobilize the loved one from a high floor without elevator, or with a complex condition, as it is a hip fracture.
Request a stretcher or technical equipment for the mobilization, such as a crane or a specialized lifting system.
We provide service 24/7 upon request and confirmation by the dispatcher. Please check regular service hours at your location.
Hire the service of one of our specialized staff as a companion for your loved one, for the trip and time at hers/his destination.